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Breaking News:

18/1/21 - Want to discuss an invitation from Bournemouth for vaccination?

Please do not phone your surgery to discuss these letters which were not sent by us. We need to keep phone lines available for unwell patients. We plan to vaccinate all over 80's this week and are in the process of phoning those without appointments to book them in. Those under 80 and in Shielding groups are unlikely to be offered an appointment with us for at least a week so you should consider going to Bournemouth if you would like to.

COVID Vaccinations (Update 12.1.2021)

If you received a first dose before Christmas and are expecting to return for a second dose soon...

There has been a change of plan nationally as advised by the Joint Committee on Vaccination and Immunisation with a focus on giving as many people as possible a first dose with second doses around 12 weeks later. We will be in contact to arrange your second appointment closer to the time it is now due.


Please do not worry if you are aware that other local areas are following a different vaccination timetable, this is because the programme is being rolled out in Network waves with different networks having started vaccinating on different dates and in some cases with no time at all to cancel the patients that would have been booked in or no time to invite patients

The supply chain gives us very little time to plan once we know the vaccines are on their way and what quantities we are being provided with.

Please read the letter linked below regarding the COVID Vaccination Programme from the Partners at NFCMG:

COVID letter to Patients

NFCMG COVID Vaccination Programme Update

The local Covid Vaccination programme is progressing well.

All the latest information can be found at New Forest PCN Covid-vaccine.

The vaccination programme is being delivered by a collaboration of local surgeries (New Forest Central Medical Group, Lyndhurst Surgery, Chawton House Surgery along with Wistaria and Milford Surgery) from Milford War Memorial Hospital.

So far over 5,324 dose have been administered. This includes all Care Home residents and staff as well as the vast majority of patients who are over 80 along with our Housebound Patients.

In line with national guidance, we are now beginning to vaccinate those age 7o-79 years, and patients who are ‘Clinically Extremely Vulnerable’ (i.e. patients who have been advised to ‘shield’). When your turn to be invited arrives, you can expect to be invited by text or email and can then book in very simply online. We will also be calling those that do not have mobile phones or emails to ensure they are not missed.

The feedback we have received from our patients is that the booking system and the running of the clinic at Milford War Memorial Hospital is very efficient and well organised.

Additional local vaccination sites are opening up, offering additional capacity to deliver the programme as rapidly as possible. For example clinics in Bournemouth (BIC), Christchurch and Totton have recently started offering appointments. If you receive an appointment for one of these alternatives you can go ahead and book to be vaccinated there, or wait until you receive your invitation to be vaccinated at Milford War Memorial Hospital.


Smokers are at an increased risk of developing severe symptoms of COVID-19. If you are a smoker and would like help quitting please see the poster linked below for more information.



Our email for general administrative enquiries

For clinical enquiries please contact the surgery on 01590 622272/682617



Communication needs

We want to improve the experience patients with specified communications needs have with the practice. If you require information in a different format, use a patient advocate or need an interpreter please let your clinician or patient service team member know.

Friends and Family Test

The Friends and Family Test (introduced from 1st December 2014) is an ongoing feedback tool for users of our service, allowing patients to provide feedback on their experiences at the practice.

Please click the link below to complete the short feedback form.


(Site updated 26/01/2021)
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